Louth Town Council - Working with the community to make Louth a better place to live and work

Accessibility Statement

This statement applies to content published on the the Louth Town Council domain.

This website is run by Louth Town Council. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • zoom in up to 300% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

How accessible this website is

Parts of this website are not fully accessible. For example:

  • some document attachments are not clearly written
  • some graphics and document attachments have poor colour contrast
  • some images do not have good alternative text
  • some buttons are not correctly identified
  • some error messages are not clearly associated with form controls
  • many past agendas, minutes and documents are in PDF and are not accessible

How to request content in an accessible format

If you need information in a different format contact us and tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need

Reporting accessibility problems with this website

If you find problems that are not listed on this page or you think we are not meeting accessibility requirements, contact us.

Enforcement procedure

If you contact us with a complaint and you are not happy with our response contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

Louth Town Council is committed to making its website accessible (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

The content that is not accessible will be outlined below with details of:

  • where it fails the success criteria
  • planned dates for when issues will be fixed
  • Content that is not within the scope of the accessibility regulations

PDFs which have been scanned prior to September 2020 that did not have readable text content
Images on pages which do not always have suitable alternative text.
Video which do not have subtitles, but are on Youtube so the subtitling service can be used to generate subtitles –  This is related to WCAG 2.1A success criteria 1.2.2 (Captions (Prerecorded)) and 1.2.3 Audio Description or Media Alternative (Prerecorded).
PDFs and other documents

Many documents are not accessible in a number of ways including missing text alternatives and missing document structure.
To report any problems or request documents in an alternative format, contact us.
We plan to fix issues that are identified to us as soon as we can.
This statement was prepared on 23rd July 2020.